Are you a KCP&L customer who is looking for KCPL customer service phone number then you have landed at the right place. In this article, We are going to tell you all the ways by which you can contact the KCPL company regarding your concern.
There might be several reasons for contacting KCPL company like a customer may want to complain or give suggestions regarding their services. You just need to go through this post and you will be able to know all the KCPL customer service number for each complains etc.
What is KCPL?
Before proceeding to the KCP&L phone number, you must know about some information about KCPL. It’s an electricity utility company which generate electricity by coal, wind power and solar power. KCPL provides its electricity in 45 northwest Missouri and eastern Kansas counties. They are generating electricity in a nature-friendly way and not compromising with the quantity so that they can meet the needs of the customers as well as the environment.
KCPL Customer Service Assistance:
KCp&L company believes in best customer satisfaction that’s why they have their customer service department. This KCPL customer service is always ready to assist when you have any sort of problem with the company’s service. No matter if you are facing problem while paying KCPL bill online or while signing up for online access, KCPL customer support is there to help you. You just need to make a call to KCPL customer service and boom! You will be assisted by them. KCPL customer service team is having proficient experts and multiple support mediums to provide assistance to their customers.
How to Contact KCPL Customer Service:
KC&L customer service has offered multiple communication channels so that they can assist their customers accordingly and help them. We are mentioning all the KCPL customer service phone number below, you can choose from these options and get your queries solved.
KCPL Customer Service Phone Number:
If you want to contact KCPL customer service using the phone then you can dial the appropriate phone number which we have enlisted below.
Contact KCP&L Customer Service by Call:
Report a Power Outage or a Downed Power Line:
If you are on power outage or your KCPL power line is down then you can dial the below number.
Special Payment and Billing Issues:
If you are facing any payment or billing issues then you can dial the below phone numbers.
Line Location Services (Before Digging):
- Anywhere: 811
- Kansas: 1-800-DIG-SAFE (1-800-344-7233)
- Missouri: 1-800-DIG-RITE (1-800-344-7483)
Builder and Electrician Inquiries:
- Call 816-701-0363
Speech or Hearing Impairments:
If any KCP&L customer is having speech or hearing impairments then they assist them via a relay operator. Customers need to dial 711 so that they can be routed to their state’s TDD/TTY relay operator. In case, 711 does not work then they can call below numbers.
- Missouri customers: 1-800-735-2966
- Kansas customers: 1-800-766-3777
NOTE: Customer needs to provide the relay operator with the customer service number of KCP&L: 1-888-471-5275
KCPL Customer Service Email:
If anyone wants to contact KCP&L customer service by email then let me tell you that the company doesn’t provide support from these mediums. So, the only option is left calling KCP&L customer service.
FAQs of KCPL Customer Service:
Q. How to do I report a power outage to KCPL?
A. You can report power outage using this form or you can just call them at 888-544-4852.
Q. How do I file a complaint against KCPL?
A. Customers can call 1-800-392-4211 or email [email protected]
So, that’s how you can get assistance from KCPL customer service. You are just a phone call away from getting KCPL customer service help. You can file a complaint, get billing and payment help and much more than this by using KCPL customer service phone number. If you still have any confusion regarding KCP&L customer service then you can ask us in the comment section.